Frequently Asked Questions
What types of vehicles are available for purchase?
You can purchase new electric vehicles, fuel-powered cars, hybrid electric vehicles (HEV), and high-quality used cars. We aim to solve all your automotive needs.
What are the delivery methods and estimated timelines?
We utilize professional trailer, rail, and RO-RO ship transportation. Generally, delivery takes 15 to 25 days following the receipt of the balance payment.
What trade and payment terms do you accept?
Accepted delivery terms include FOB, CIF, EXW, and CIP. We accept multiple currencies including USD, EUR, JPY, and CNY via T/T, D/P, D/A, or PayPal.
Is there a minimum order quantity (MOQ)?
Our minimum order quantity is just 1 unit, making it accessible for both individual buyers and commercial clients.
What is the standard order fulfillment process?
First, select your interested product. Second, we provide a formal quotation. Third, confirm and pay the deposit. Fourth, we procure the vehicle, complete formalities, and arrange shipment.
What languages does your service team support?
Our team is multilingual, supporting English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.